Refund Process:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
Non-Refundable Items:
Certain items are non-refundable, including:
Damaged or defective items:
If you receive a damaged or defective item, please contact us immediately at service@chloewigs.com with details and photos of the issue. We will work to resolve the problem promptly.
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