Shipping policy

Dear customers,

Please note that our Total Shipping Time = Order Process Time + Tailor Time + Shipping Time.

Processing Time:
Each of our items is made to order, which will take a processing time. Whether you choose a standard size or give us your custom measurements, All our products are custom-made for you. Generally speaking, the Handling time will take 1-3 Working days. Customization takes 1-2 weeks.

Shipping Method: DHL Express 
Shipping Time: 3-6 Working days

Shipping Costs: 

For Hong Kong SAR, Australia, Canada, France, Germany, Poland, United Kingdom  Orders:

Shipping Name Transit Time Shipping Fee
Standard 3 to 6 business days  $8.99 USD
On orders of $100.00 and over 3 to 6 business days Free

Customs:
Product prices are inclusive of customs duties.


Please pay attention to the shipping time may be influenced by some Holidays, Festivals. I appreciate your understanding! During the Christmas period, due to the high volume of work, the time may take about 20 working days.
If you have any questions about the shipment, please feel free to contact us:

CONTACT INFORMATION

Support: Monday - Friday: 9:00 am - 5:00 pm (GMT+8)

Phone: +86 180 1807 5339

Email: service@chloewigs.com

Address: Room 2008, Building 3, Jinduhui Plaza, Pukou District, Nanjing Shi, Jiangsu Sheng China 210000